Privacy Policy

Last updated: February 5, 2026

Introduction

Welcome to Trinn Trinn ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

We may collect information that you provide directly to us:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Information: Profile picture and other details you choose to provide.
  • Transaction Information: Details about orders, purchases, and delivery addresses.
  • Communication Data: Messages, feedback, and support requests you send to us.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send notifications about orders and deliveries
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and promotions
  • Ensure the security and integrity of our platform

Information Sharing

We may share your information in the following situations:

  • With Service Providers: Third-party vendors who perform services on our behalf.
  • For Business Transfers: In connection with any merger, acquisition, or sale of assets.
  • For Legal Compliance: When required by law or to protect our rights.
  • With Your Consent: When you have given us explicit permission.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Request a copy of your data in a portable format

Account Deletion

You may request deletion of your account and associated data at any time. To request account deletion, please visit our Contact page and submit a deletion request. We will process your request within 30 days.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us through our Contact page.